12-20-2021, 05:40 PM
Binance does it again, refuses to pay out prizes won
<!-- SC_OFF --><div class="md"><p><strong>I'm frankly sick of the way Binance is treating people, with misleading mini-games that are a net-loss for every play (i'm looking at you battles) or shitty contests, poor support and poor handling.</strong></p> <p>Today Binance launched a new campaign in Australia:<a href="https://www.binance.com/en-AU/blog/all/binance-australia-spin-the-wheel--up-to-$15000-worth-of-prizes-to-be-won-421499824684903185">https://www.binance.com/en-AU/blog/all/binance-australia-spin-the-wheel--up-to-$15000-worth-of-prizes-to-be-won-421499824684903185</a></p> <p>People jumped on, playing and spending their hard-earned money at these contests where each spin is worth roughly $200 USD trades.</p> <p>The mistake? Turns out they screwed up the weights for prizes. Additionally, some conditions of the contest were completely bugged and no matter how much you spent, you'd never get the ticket (USDT condition to spend more than X amount).</p> <p>They even had the balls to accuse people of trolling, this being the admin & "Operations and Community Management."</p> <pre><code>Understandably, but how are we to know this isn't some kind of trolling as we only see one winner, we are looking into it. Will get back to everyone later this afternoon. </code></pre> <p>The contest has been ended prematurely, the <strong>telegram group closed for messaging</strong> and all have been told the following:</p> <p>Due to an overwhelming response to “The Binance Australia Spin the Wheel: Christmas Edition” campaign, our system has encountered a technical issue that has, unfortunately, prompted us to conclude the campaign.</p> <pre><code>Our system had accidentally issued some major prizes to multiple winners. To remediate the issue, we will be drawing one random winner manually from the entries we have received, and the winner will be contacted via official Binance Australia email. We sincerely apologise for the inconvenience caused. Stay tuned for our next campaign. </code></pre> <p>This could have been found with a _VERY_ simple QA run, instead of taking responsibility anyone who had won prizes or used their money to get a spin is now out of luck and won't receive their lost spins OR prizes(which they are legally obligated to give). <strong>Australia has strong consumer protections against this kind of thing, and they will completely disregard it because they can sweep it under the rug and ignore our local laws that they're obligated to follow.</strong></p> <p>​</p> <p><strong>I am one of those people. I lost over $50(maybe more) on this contest and I'll be walking away with nothing due to their mistakes.</strong></p> <p>​</p> <p>tl;dr: Spin the wheel X times if you've traded Y amount. Whenever you spin, you can win a prize. Too many people won prizes of PS5 etc, so they've cancelled the competition and told everyone that only one person will get the PS5 etc and they will decide who. No exploit was here, they just messed up the chances.</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/Dabehman"> /u/Dabehman </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/rkjc2x/binance_does_it_again_refuses_to_pay_out_prizes/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/rkjc2x/binance_does_it_again_refuses_to_pay_out_prizes/">[comments]</a></span>Kind Regards R
<!-- SC_OFF --><div class="md"><p><strong>I'm frankly sick of the way Binance is treating people, with misleading mini-games that are a net-loss for every play (i'm looking at you battles) or shitty contests, poor support and poor handling.</strong></p> <p>Today Binance launched a new campaign in Australia:<a href="https://www.binance.com/en-AU/blog/all/binance-australia-spin-the-wheel--up-to-$15000-worth-of-prizes-to-be-won-421499824684903185">https://www.binance.com/en-AU/blog/all/binance-australia-spin-the-wheel--up-to-$15000-worth-of-prizes-to-be-won-421499824684903185</a></p> <p>People jumped on, playing and spending their hard-earned money at these contests where each spin is worth roughly $200 USD trades.</p> <p>The mistake? Turns out they screwed up the weights for prizes. Additionally, some conditions of the contest were completely bugged and no matter how much you spent, you'd never get the ticket (USDT condition to spend more than X amount).</p> <p>They even had the balls to accuse people of trolling, this being the admin & "Operations and Community Management."</p> <pre><code>Understandably, but how are we to know this isn't some kind of trolling as we only see one winner, we are looking into it. Will get back to everyone later this afternoon. </code></pre> <p>The contest has been ended prematurely, the <strong>telegram group closed for messaging</strong> and all have been told the following:</p> <p>Due to an overwhelming response to “The Binance Australia Spin the Wheel: Christmas Edition” campaign, our system has encountered a technical issue that has, unfortunately, prompted us to conclude the campaign.</p> <pre><code>Our system had accidentally issued some major prizes to multiple winners. To remediate the issue, we will be drawing one random winner manually from the entries we have received, and the winner will be contacted via official Binance Australia email. We sincerely apologise for the inconvenience caused. Stay tuned for our next campaign. </code></pre> <p>This could have been found with a _VERY_ simple QA run, instead of taking responsibility anyone who had won prizes or used their money to get a spin is now out of luck and won't receive their lost spins OR prizes(which they are legally obligated to give). <strong>Australia has strong consumer protections against this kind of thing, and they will completely disregard it because they can sweep it under the rug and ignore our local laws that they're obligated to follow.</strong></p> <p>​</p> <p><strong>I am one of those people. I lost over $50(maybe more) on this contest and I'll be walking away with nothing due to their mistakes.</strong></p> <p>​</p> <p>tl;dr: Spin the wheel X times if you've traded Y amount. Whenever you spin, you can win a prize. Too many people won prizes of PS5 etc, so they've cancelled the competition and told everyone that only one person will get the PS5 etc and they will decide who. No exploit was here, they just messed up the chances.</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/Dabehman"> /u/Dabehman </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/rkjc2x/binance_does_it_again_refuses_to_pay_out_prizes/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/rkjc2x/binance_does_it_again_refuses_to_pay_out_prizes/">[comments]</a></span>Kind Regards R